DHL Corp.

• Time: Jun 2007 - present (2 year(s) 9 month(s))
• Industry: Transportation / Logistics
• Type: Foreign
• Title: Ecommerce Manager
• Description: • Propose and execute the eCom strategy in the country,
  • Lead the team to ensure DHL’s electronic commerce tools selling achieved target and ensures customer satisfaction with DHL’s eCom tools and support.
  • Maintaining and developing relationships with existing eComerce Customers
  • Make joint sales calls together with Sales staff, to visit potential customers & sell the benefits of DHL’s eCom tools
  • Develop a competent eCom team for meeting and exceeding the key deliverables
  • Develop and execute plans for encouraging targeted customers to use DHL’s eCom tools in the country
  • Manage external suppliers including; selection of vendors, contract negotiation
  • Decide on the suitability of any new eCom product for local customers based on the specific needs and requirements of local customers

BAT Corp.

• Time: Sep 2006 - Jun 2007 (9 month(s))
• Industry: Tobacco
• Type: Foreign
• Title: Trade Marketing System Development Manager
• Description: • Recommend, develop, and direct the update and maintenance Trade Marketing System
  • Drive improved efficiency & effectiveness of Marketing process
  • Monitor and coordinate implementation of approved processes
  • Coordinate and follow-up on Trade Marketing Report System with Brand, Distribution and IT
  • Communicate the requirements for implementing the trade/brand activities
  • Ensuring EMF processes are carried out effectively

TMA Solution (Nortel Network)

• Time: Nov 2004 - Sep 2006 (1 year(s) 10 month(s))
• Industry: IT - Software
• Type: Private
• Title: Project Manager
• Description: • Developing and maintaining project plan
  • Daily monitoring project progress and delivery, and addressing relevant issues promptly
  • Weekly reporting to Senior Manager and BOD the overall status of the project
  • Communicate with the customers of the project: requirement clarification, status reporting, issue/problem solving.
  • Communicating with other supporting groups (e.g., IS, SQA, HR, Training, Security, etc) in acquiring relevant supports for the project
  • Optimize CMMI, ISO, TL900, and BL900 processes to apply for the Department
  • Involved with the interview & recruitment processes

The University of Bolton

• Degree: MBA
• Time: 2006 - 2008

Royal Melbourne Institute of Technology

• Degree: Bachelor of Applied Science in Information Technol
• Time: 2003 - 2004

APTECH Institute

• Degree: Higher Diploma of System Engineering
• Time: 1999 - 2000